Reports are surfacing that honest individuals and legitimate businesses in Thailand have become collateral damage in a sweeping effort by Thai banking institutions to combat fraud. Millions of accounts, suspected of being used as “mule” accounts by scam operations, were reportedly frozen over the recent weekend.

This nationwide initiative, which began in August, has reportedly led to the freezing of approximately three million accounts. Furthermore, daily transaction limits have been implemented for all bank customers throughout the Kingdom, according to multiple sources.

However, the Cyber Crime Investigation Bureau (CCIB) stated on Sunday that the bank accounts of innocent online retailers and business owners are also being impacted. This is due to evolving tactics employed by scammers to disguise and move illicit funds, as detailed in a report by the Bangkok Post.

The central monetary authority of Thailand has issued a warning that a broader range of individuals may experience account freezes as authorities intensify their efforts to identify and investigate these fraudulent “mule” accounts.

“We encourage the public to remain calm. These account suspensions are temporary and will be lifted as soon as investigations confirm there has been no unlawful activity,” stated Wisit Wisitsora-at, secretary of the Digital Economy and Society Ministry, on Monday. He further explained that commercial banks are authorized to temporarily suspend potentially compromised funds for up to 72 hours, while law enforcement agencies may extend that period to a maximum of seven days.

It has come to light that call center operations, often linked to entities based outside of Thailand, have been actively targeting individuals within the country through sophisticated online scams, utilizing methods of social engineering to deceive victims.

Earlier this month, Thai law enforcement initiated a cooperative venture with counterparts in Japan and India, to actively combat and dismantle the call center syndicates that perpetuate these crimes.

Foreign Residents Affected

A significant number of expatriates residing in Thailand have increasingly voiced concerns and complaints on various social media platforms and online forums. Their primary issue centers on restrictions or outright denial of banking services within the nation.

Many foreign residents have reported instances where their accounts at specific banks have been arbitrarily frozen or subjected to limitations for extended periods, often without any clear justification. It’s now mandatory for these residents to register biometric data in person at their local bank branches and adhere to stringent Know Your Customer (KYC) protocols to execute larger transactions using mobile banking applications.

Cryptocurrency as a Potential Solution?

“Appreciation to the Bank of Thailand for unintentionally promoting Bitcoin,” remarked Daniel Batten, an investor specializing in cryptocurrency and technological innovations, in response to the developing news.

Jimmy Kostro of the Thailand Bitcoin Learning Center observed, “This situation warrants international attention. Thank goodness for Bitcoin.”

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However, current regulations might hinder impacted Thai residents. Despite the ongoing popularity of Bitcoin and crypto trading in Thailand, the central bank has prohibited the use of digital assets for payment purposes.

Central Bank Seeks Solutions

The imposition of a 50,000 baht ($1,570) limit was enacted in August by all banks nationwide to address the increasing prevalence of fraudulent call centers, where perpetrators rely on “mule accounts” to disguise their proceeds.

Reports indicate that some retailers have briefly suspended the acceptance of QR code payments, while account holders are withdrawing funds for fear of their accounts being frozen.

The ambiguity surrounding Thailand’s classification of mule accounts presents challenges. Source: BioCatch

Due to escalating public unease, the Thai central bank is actively collaborating with the CCIB to devise solutions to mitigate the impact of account freezes and transfer restrictions on legitimate account holders.

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